Applicable to www.queeringconnection.com and any of its subdomains.
Last updated: January 1, 2026
This Refund Policy applies to all products and services offered by Freedom Within Reach, LLC.
By purchasing any product or subscription, you agree to the terms outlined below.
Digital Products (One-Time Purchases)
All digital products—including but not limited to books, audiobooks, downloadable materials, and online content—are non-refundable.
Because these products are delivered immediately upon purchase, all sales are final.
Please review product descriptions carefully before purchasing.
Subscription Products (Memberships)
14-Day Refund Period
Subscriptions include a 14-day refund period, beginning on the date of initial purchase.
If you request a refund within this 14-day window:
• You will receive a full refund of your initial payment
• Your access to the subscription will be revoked upon processing
Refund requests must be submitted in writing to the support email address provided on your purchase receipt.
Please include your order details so we can locate your transaction.
After 14 Days
After the initial 14-day period:
• All payments are non-refundable
• This includes both initial and recurring subscription charges
Cancellations
You may cancel your subscription at any time.
When you cancel:
• Your subscription will remain active until the end of your current billing period
• You will not be charged again after cancellation
• No prorated refunds will be issued for unused time
It is your responsibility to cancel your subscription before your next billing date if you do not wish to be charged.
Failed Payments & Access
If a payment fails or is not completed:
• Access to subscription content may be suspended or revoked
• Access may be restored once payment is successfully processed
Chargebacks & Disputes
By completing your purchase, you agree to contact us first to resolve any billing issues.
Initiating a chargeback or dispute without first contacting us may result in:
• Immediate termination of access to all products and services
• Ineligibility for future purchases
We provide clear billing descriptors, receipts, and access details to minimize confusion and prevent disputes.
Contact
Refund requests and billing inquiries must be submitted to the support email address provided on your purchase receipt emailed to the email address you provided to us at the time of purchase.
Customers are responsible for retaining their purchase receipt, which includes important information about access, billing, and support.
Acknowledgment
By purchasing any product or subscription from Freedom Within Reach, LLC, you acknowledge that you have read, understood, and agreed to this Refund Policy.